“Customers aren’t just comparing you to your competitors anymore. They are comparing you to the best service they have ever received – from any company they do business with,” we read in Forbes. Community leaders are consumers, too, and want to give the same high level of service at city hall as they expect from […]
By Chris Nordstrom, PLA, ASLA A 1996 study by the National Recreation and Parks Association (NRPA) developed a set of standards communities could use to evaluate the effectiveness of their recreation systems. While these guidelines continue to be widely cited as a standard for park planning, the NRPA itself recognized the danger of using a […]
The Carlisle/Wortman blog has shared planning information and ideas since 2010. The top stories from 2018 include some new content plus our greatest hits.
Ypsilanti Township’s master plan looks toward 2040 while not losing sight of its past.
By Lauren Carlson Over the past 10 years I’ve seen so much great innovation in the public engagement processes that planners use to help communities build consensus on their futures. One of my favorite tools, because of the unique process and individualized outcome, is the charrette as created by the National Charrette Institute (NCI), now […]
Carlisle/Wortman’s top 10 2017 blog posts: Signs, RTFA, fracking, economic development, invasive species, civic engagement and pocket parks.
Your residents are aging. Are you ready for that? AARP’s Age-Friendly Network offers tools and guidance.
By Paul Montagno, AICP There are three ways in which the recently-approved Bay City Master Plan reflects Carlisle/Wortman Associates’ commitment to master plans that are easy for people of all knowledge levels to understand and use. 1. The plan is organized around themes Few stakeholders fully understand the concepts and vocabulary of planning, but they […]
Here’s a seminal case study on urban agriculture by Michigan food policy expert Megan Masson-Minock.
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou